Executive- Learning and Development

Human Resources takes care of the most important asset of the organization which is its staff and people. YTA HR staff ensures that your human resource department is efficient in keeping the charge employees safe, healthy, and satisfied. With proper HR management, workplace policies keep up with necessary protective measures and implementation and provide solutions to issues between team members, avoiding risk for the company and its employees. To ensure success, all our HR staff have a deep commercial awareness, strong numeracy skills, and a keen interest in the growth, efficiency, and profitability of an organization including outstanding communication, people, and leadership skills.

Learning & Development Executive Capabilities:

• First point of contact for Training and Learning inquiries, admin operations of e-learning/learning management systems (LMS)
• Compliance checks of employee accreditations and certifications.
• New employee induction and training.
• To be competent in the operation of the elements of the LMS system related to training and e-learning.
• Accuracy and speed when inputting large volumes of data accurately e.g. creating e-learning accounts etc.
• Respond to general office inquiries, taking ownership of queries, incidents, and training requests as necessary.
• Following up on inquiries through to completion or escalation, as appropriate.
• To display professionalism by means of prompt and high-quality communications (i.e. letters, emails and calls)
• Support virtual/face-to-face learning sessions, including the administration of the course, managing question boxes, breakout rooms, and any other administrative duties required.
• Create registers for training sessions and send reminders to delegates a week prior to their session(s)
• Effectively file course completion records and store them appropriately.
• Support managers with training and appraisal data queries.
• To ensure data accuracy and confidentiality is maintained at all times.

Senior Learning & Development Executive Skills Possessed:

• Bachelor's Degree in HR, People Management, or equivalent is a plus.
• Minimum 1 – 2 years experience in Human Resources.
• Possession of exceptional communication skills.
• Familiar with training, learning, and development.
• Strong collaboration and teamwork skills.
• Ability to identify complex problems and related information to develop and evaluate options and implement solutions.