Terms of Service

Document Version Control

Version	Changes	Updated Date
1.1	Document created	1st January 2017
1.1	New service terms updated	1st January 2022

1. Employer of record (EOR) service
   1. YTA’s employer of record (EOR) service in Asia serves clients in the United Kingdom, Europe and United States. The employer of record service allows clients to hire offshore remote fulltime staff with local compliance in Pakistan, Bangladesh, India, Sri Lanka, Vietnam, Indonesia, Malaysia and the Philippines.
   2. All staff are issued a standardized locally compliant employment contract. Paid and statutory leave entitlements are applicable as per the local laws of the employees location. This is detailed in the YTA country specific leave entitlements policy document shared with clients.
   3. NDA, confidentiality and IP ownership of the client is explicitly covered in all employment contracts and also protected by employment law in the local jurisdiction.
   4. At the start of a specific employment contract, a special holiday schedule can be discussed to mix and match clients preferred bank/mercantile holidays to optimize availability between clients local holidays and employees local holidays.
   5. if available from the client, the job description and KPIs are also added as annexures to the employment  contract.
   6. YTA charges a redeemable signup fee which will be deducted from the initial invoice to the client. This fee may vary from time to time as per our published rate sheets. Any changes post contract are communicated to the client with 60 days notice.  
   7. A fixed service fee is charged to the client monthly as a base fee. These fees vary from time to time as per our published rate sheets. Any changes post contract are communicated to the client with 60 days notice.  
   8. A variable fee is charged to the client per employee. These fees vary from time to time as per our published rate sheets. Any changes post contract are communicated to the client with 60 days notice.  
2. Managed Payroll Service
   1. YTA’s managed payroll service allows clients to make bulk payments for fulltime remote staff in Asia. YTA handles payroll breakdown into net employee payments, statutory government deductions, PAYE tax deductions and other benefit payments as applicable. YTA remote staff also have access to a full range of additional payroll benefits such as advances, multi currency, crypto currency and co-op loan & insurance schemes. These are tailored YTA benefits to its community of remote professionals and unrelated to the commercial arrangements between YTA and clients.
   2. Depending on the start date of an employee, the payroll breakdown is prorated and added to the clients monthly invoice. As YTA does not manage time attendance and absence management, clients must inform YTA via an unpaid leave report before the 30^th of each month of any unpaid leaves taken by employees, so that they can be prorated from client billing and payouts.
   3. Optionally YTA can provide a cloud HRIS with tailored configuration and training for remote employees to carryout time attendance and absence management. This is an addon service with a separate monthly software service fee per employee and onetime bespoke configuration and training fee. In the case of clients using this service, YTA is able to directly manage unpaid leave deductions in billing using the absence reports of this HRIS. These HRIS related fees vary from time to time as per our published rate sheets. Any changes post contract are communicated to the client with 60 days notice.  
   4. During recruitment, clients are presented with a payroll breakdown with total cost to hire. This excludes any on-off costs like laptops, other hardware or software which can be provisioned on demand and billed to the client on separate mutually agreed costs as per employees job requirement.
   5. YTA charges a redeemable signup fee which will be deducted from the initial invoice to the client. This fee may vary from time to time as per our published rate sheets. Any changes post contract are communicated to the client with 60 days notice.  
   6. A fixed service fee is charged to the client monthly as a base fee. These fees vary from time to time as per our published rate sheets. Any changes post contract are communicated to the client with 60 days notice.  
   7. A variable fee is charged to the client per managed payroll employee. This covers standard admin, documentation and allowances such as telephone/internet usage. These fees vary from time to time as per our published rate sheets. Any changes post contract are communicated to the client with 60 days notice.  
3. Managed headhunting and recruitment service
   1. YTA’s managed headhunting and recruitment service allows clients to recruit faster and seamlessly to fill in-demand roles.
   2. Clients must share a job profile with any other supporting documentation to YTA to assess the role fit requirements.
   3. Clients will receive access to YTA’s recruitment portal to keep track of applicants, schedule interviews and add feedback.
   4. YTA’s team of internal recruiters carryout all pre-screening and qualification based on job fit criteria agreed with the client. This ensures clients can focus on 2-3 top candidates to directly move into the final interview and offer stage in the shortest possible lead time to hire.
   5. YTA charges a redeemable signup fee which will be deducted from the initial invoice to the client. This fee may vary from time to time as per our published rate sheets. Any changes post contract are communicated to the client with 60 days notice.  
   6. A one-time recruitment fee is charged to the client per successfully hired employee. This typically ranges from 10-20% of the annual salary with a minimum floor rate. This service includes a hassle free 60 day replacement or refund guarantee. These fees vary from time to time as per our published rate sheets. Any changes post contract are communicated to the client with 60 days notice.