Manager-HR Operations
HR Operations Managers at YTA have excellent organizational and analytical skills. All of our Managers come are highly detail-oriented, knowledgeable on statistics, have strong problem-solving skills, and have an investigative nature. To ensure success, all our HR have a deep commercial awareness, strong numeracy skills, and a keen interest in the growth, efficiency, and profitability of an organization including outstanding communication, report writing, and leadership skills with superb technical ability.
HR Operations Managers at YTA have excellent organizational and analytical skills. All of our Managers come are highly detail-oriented, knowledgeable on statistics, have strong problem-solving skills, and have an investigative nature. To ensure success, all our HR have a deep commercial awareness, strong numeracy skills, and a keen interest in the growth, efficiency, and profitability of an organization including outstanding communication, report writing, and leadership skills with superb technical ability.
HR Operations managers provided by YTA have excellent organizational and analytical skills required for the management of your company's HR Team. Our candidates possess strong leadership skills and are able to act with a strong sense of urgency and ownership. To ensure success, our HR Operations managers have a deep commercial awareness, strong numeracy skills, and a keen interest in the growth, efficiency, and profitability of an organization and its employees. Our candidates have outstanding communication and report-writing skills with superb technical ability and fantastic team management skills.Manager- HR Operations Capabilities:
- Provide accurate and efficient resolution of issues and queries through multiple channels by following resolution steps.
- Utilizing knowledge management tools, and educating customers on products and self-service tools.
- Determining the appropriate course of action for emerging issues.
- Continually utilizes knowledge management tools and contributes new, revised, or updated information to maintain accuracy.
- Assesses customers’ level of understanding and increase their self-sufficiency by educating and influencing customers.
- Communicate effectively (written or verbal) to best match customer style, needs, and level of understanding in creating optimal customer interaction.
- Completes accurate and actionable case documentation in the Case Management tool.
- Monitors all data changes made through the self-service portal
- Processes employee data changes and corrections as requested or as needed through data integrity audits.
Manager- HR Operations Qualifications Possessed:
- Degree in HR or a related field required
- Minimum 1 – 2 years experience in Human Resources
- PHR certification preferred
- Familiar with CHRISTUS HR processes and policies
- Thorough knowledge of systems and technology that support CHRISTUS HR Shared Services (e.g. Infor)
- Experience in data and record management
- Strong analytical, problem-solving, critical thinking, and organizational skills
- Possesses exceptional customer service skills
- Strong collaboration and teamwork skills
- Ability to identify complex problems and related information to develop and evaluate options and implement solutions
- Experience in data and record management.
- Demonstrated ability in project management, planning, execution, monitoring, and controlling.
- Excellent written, oral, presentation, facilitation, and interpersonal communication skills
- Ability to handle ambiguity in a fast-paced environment with multiple concurrent tasks and changing priorities
YTA's Talent as a Service subscription includes:
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Employee Onboarding
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KYC and Compliance Checks
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Monthly Payroll
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Manages Employee Benefits
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Managed Equipment and Infrastructure
